Sign in to Plus0 to access your account, organization, AI Telephony services and other Plus0 features.
The Plus0 sign-in process is designed to keep access simple and secure. You first enter your registered email address. Once Plus0 recognizes your account, you can enter your password and continue.
How to sign in to Plus0
- Open the Plus0 app.
- On the Sign in page, enter the email address associated with your Plus0 account.
- Tap Next.
- If your email address is associated with an existing Plus0 account, the Password field will appear.
- Enter your password.
- Tap Sign in.
If your account is ready to use, Plus0 will sign you in and take you to the appropriate area of the app.
Enter your email address
Start by entering the email address you used when creating your Plus0 account.
Make sure the email address is entered correctly. The Next button becomes available when the email address is in a valid email format.
After you tap Next, Plus0 checks the account and determines the next step.
Enter your password
If the email address belongs to an existing account with a password, Plus0 will display the Password field.
Enter your password and tap Sign in.
You can press and hold the eye icon beside the password field to temporarily view the password you are entering.
Entered the wrong email address?
If you entered the wrong email address, tap the X icon inside the email field to clear it and start again.
You can then enter the correct email address and tap Next.
Forgot your password?
If you cannot remember your password, tap the lock icon on the Sign in page to open the Forgot Password process.
Follow the instructions provided by Plus0 to verify your account and create a new password.
Incorrect email address or password
If Plus0 cannot sign you in using the information provided, you may see a Sign In Failed message.
Check that:
- You entered the correct email address.
- You entered the correct password.
- You are using the email address associated with your Plus0 account.
- Your password is entered exactly as configured for your account.
If you still cannot sign in, use Forgot Password to reset your password.
Create a new Plus0 account
If you do not already have a Plus0 account, tap the + icon on the Sign in page.
Plus0 will take you to the account registration process where you can create your account and complete the required setup.
Complete your account setup
In some cases, your Plus0 account may already exist but may still require additional setup.
After signing in, Plus0 may ask you to complete one or more account steps, such as:
- Email verification.
- Profile information.
- Mobile number verification.
- Initial onboarding.
Complete the requested steps to finish setting up your account and continue to Plus0.
Account blocked
If your account has been blocked, Plus0 will display an Account Blocked message and you will not be able to continue signing in.
If you believe your account has been blocked incorrectly or you need assistance restoring access, contact Plus0 support.
Need help?
Tap the ? icon on the Sign in page to access the Softnames Help Center and find additional Plus0 support articles.
About Plus0
You can tap the Plus0 logo on the Sign in screen to view information about Plus0.
Plus0 is an AI-powered business communication platform from Softnames. Plus0 provides capabilities including AI Telephony and other AI-powered communication experiences designed to help organizations manage customer interactions and business communications.
Sign-in security tips
- Keep your Plus0 password private.
- Do not share your password with other users.
- Use your own Plus0 account instead of sharing account credentials.
- Make sure you are using the official Plus0 application.
- If you believe someone else knows your password, reset it as soon as possible.
Frequently asked questions
Why do I only see the email field?
Plus0 first checks your email address before displaying the password field. Enter your registered email address and tap Next. If the account is ready for password sign-in, the password field will then appear.
Why is the Next button disabled?
The Next button remains unavailable until a valid email address format has been entered.
Why is the Sign in button disabled?
The Sign in button becomes available after the required email address and password information has been entered correctly.
Can I change the email address after the password field appears?
Yes. Tap the X beside the email address to clear the current sign-in information and enter another email address.
I forgot my password. What should I do?
Tap the lock icon on the Sign in page and follow the Forgot Password process to regain access to your account.
I don't have a Plus0 account. How do I create one?
Tap the + icon on the Sign in page to begin creating a new Plus0 account.
Why am I being asked to verify my email or mobile number after signing in?
Your account setup may not yet be complete. Plus0 can direct you to the required verification or onboarding step before giving you full access to the app.
Where can I get additional help?
Tap the ? icon from the Sign in page to open the Help Center, where you can find additional guidance about using Plus0.