Create a Plus0 account to access Plus0 services, including AI Telephony and other AI-powered business communication features.
To create your account, enter your email address, choose a password that meets the Plus0 security requirements and enter the same password again for confirmation. After you continue, Plus0 will send a verification OTP to your email address so we can verify that the email belongs to you.
How to sign up to Plus0
- Open the Plus0 app.
- From the Sign in page, tap the + icon to open the Sign up page.
- Enter your Email Address.
- Create a password that meets the Plus0 password requirements.
- Enter the same password again in Retype Password.
- Tap Next.
- Plus0 will send a verification OTP to your email address.
- Enter the OTP when requested to verify your email address and continue setting up your account.
Enter your email address
Enter an email address that you can access. This email address will be associated with your Plus0 account and will be used during the account verification process.
Make sure the email address is entered correctly before continuing. After your account is created, Plus0 will send a verification OTP to this email address.
The Next button will not become available until the email address is entered in a valid format and the password requirements have also been completed.
Create your password
Your Plus0 password must meet the following security requirements:
- It must contain at least 10 characters.
- It must contain at least one letter from A–Z or a–z.
- It must contain at least one number or supported special character.
- It must not contain spaces or other whitespace characters.
Supported special characters include:
! @ # $ % ^ & * ( ) _ - + = [ ] { } ; : " \ | , . < > / ?
The password requirement accepts a number, a supported special character, or both. For example, your password does not have to contain both a number and a special character as long as it contains at least one of them, includes at least one letter and meets the minimum length requirement.
Retype your password
Enter your password again in the Retype Password field.
Both password fields must contain exactly the same password before you can continue.
If the passwords do not match, the Next button will remain unavailable.
View your password while typing
You can use the eye icon beside the Password or Retype Password field to view or hide the password while entering it.
Use this option to confirm that your password has been entered correctly before continuing.
Why is the Next button disabled?
The Next button becomes available only when all required information is valid.
Check that:
- Your email address is in a valid email format.
- Your password contains at least 10 characters.
- Your password contains at least one letter.
- Your password contains at least one number or supported special character.
- Your password does not contain spaces or other whitespace characters.
- The password entered in Retype Password also meets the password requirements.
- Both password fields match exactly.
Email verification
After you tap Next and your account is successfully created, Plus0 will send a one-time password (OTP) to the email address you provided.
The OTP is used to confirm that you have access to the email address associated with your Plus0 account.
Open your email, locate the verification message from Plus0 and enter the OTP in the verification screen when requested.
Do not share your verification OTP with anyone.
What if I do not receive the verification OTP?
If the OTP does not arrive, first confirm that you entered the correct email address.
You should also:
- Check your inbox.
- Check your spam or junk folder.
- Make sure your email service is not blocking messages from Plus0.
- Allow a short time for the email to arrive if your email provider is experiencing a delay.
If a resend option is available on the verification screen, you can request another OTP.
Entered the wrong email address?
If you opened the Sign up page from an existing sign-in process and the email address is already filled in, you may see an X icon beside the email address.
Tap the X to return and use a different email address if necessary.
What happens after email verification?
After your email address is verified, Plus0 may guide you through additional account setup steps before your account is fully ready to use.
Depending on the account and configuration, these steps may include:
- Completing your profile information.
- Verifying your mobile number.
- Setting up your organization.
- Completing the Plus0 onboarding process.
Already have a Plus0 account?
If you already have a Plus0 account, you do not need to create another one.
Use the Back button to return to the Sign in page and sign in using your existing email address and password.
Need help?
Tap the ? icon on the Sign up page to open the relevant Plus0 Help article.
Account security tips
- Use a password that is difficult for other people to guess.
- Avoid using your name, company name or easily identifiable information as your password.
- Do not reuse a password that you use for other important accounts.
- Do not share your Plus0 password with another person.
- Do not share your email verification OTP with anyone.
- Only enter your Plus0 credentials in the official Plus0 application or authorized Softnames services.
Frequently asked questions
What are the Plus0 password requirements?
Your password must contain at least 10 characters, at least one letter and at least one number or supported special character. Spaces and other whitespace characters are not allowed.
Do I need both a number and a special character in my password?
No. Your password must contain at least one letter and at least one character that is either a number or a supported special character. You may use both for additional password complexity.
Can my password contain spaces?
No. Spaces, tabs and other whitespace characters are not accepted in the password.
Why do I need to retype my password?
The Retype Password field helps confirm that you entered the password you intended to use. Both password fields must match exactly before you can continue.
Why is the Next button unavailable?
The Next button remains unavailable until your email address is valid, both password fields meet the Plus0 password requirements and both passwords match exactly.
Will Plus0 verify my email address?
Yes. After your account is successfully created, Plus0 will send a verification OTP to the email address you entered. You must enter this OTP to verify your email address and continue the account setup process.
What is an OTP?
An OTP, or one-time password, is a temporary verification code used to confirm that you have access to your email address.
Can I share my OTP with someone helping me set up the account?
No. Your OTP is a security code and should not be shared with anyone.
What should I do if the verification email does not arrive?
Check that the email address is correct, then check your inbox and spam or junk folders. If the verification screen provides a resend option, you can request a new OTP.
I already have a Plus0 account. What should I do?
Return to the Sign in page and use your existing Plus0 email address and password instead of creating another account.
Where can I get additional help?
Tap the ? icon on the Sign up page to open the relevant Help article for additional guidance.